How do I buy a gift voucher for someone?
You can buy our gift vouchers online or call the team on 01637 806106.
How do the vouchers get sent?
They are e-vouchers so you receive them via email. You can choose to supply your email address or get us to send it directly to their email address. We can personalise the voucher if you give their name and a message to write on the voucher when purchasing.
How do I redeem my voucher?
If you have received a gift voucher, all you need to do is book the activity online and enter your unique voucher code when prompted.
If you would prefer to book over the phone, just have your voucher code ready and give the team a call on 01637 806106.
Can I use my voucher for a different activity?
Absolutely! Just give us a call and we can put the value of your gift voucher to a different activity because we know not everyone can buy the perfect gift. Make sure you have your voucher code ready and give us a call on 01637 806106.
When does my voucher expire?
Our vouchers usually expire at the end of our peak season (end of September) depending on when the voucher was purchased. The exact date should be indicated on your voucher, but if you are unsure give us a call on 01637 806106.
Can I extend my voucher expiry date?
If you are unable to use a voucher before the expiry date, let us know as soon as you can and we can see what we can do. Unfortunately, we cannot extend our give vouchers if you let us know after the expiry date.